Patients and Guests – Guardian Hospital Meru Ltd

Together, we are the guardians of your health

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Committed to operating with integrity, ethical standards, and transparency

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Proud to be a pillar of support for our community

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Our Patients

Guardian Hospital Exists Because of You

Discover the comprehensive range of facilities available at Guardian Hospital Meru. From comfortable patient rooms to advanced medical equipment, we ensure that your stay with us is as comfortable and convenient as possible.

Our Guests

Welcome to Guardian Hospital

For the comfort and safety of our patients, we have implemented visitor guidelines. Please familiarize yourself with these guidelines to ensure a pleasant and safe experience during your visit. We appreciate your cooperation in adhering to these guidelines.

Our Partners

For Partnerships and Collaborations

If you are interested in partnering with us, conducting research collaborations, or exploring opportunities for collaboration, we invite you to reach out to our partnership team. We believe in the power of collaboration to drive innovation and improve patient outcomes.

All you need to know when you visit Guardian Hospital

We have drafted some responses to past frequently asked questions. Feel free to seek further information or ask any question not included here.

What is required of me as a visitor?

To maintain a safe and peaceful environment for our patients, we kindly request all visitors to adhere to the following guidelines:

Respect privacy: Please be mindful of the privacy of our patients and keep noise levels to a minimum.
Hand hygiene: Help us maintain a clean and hygienic environment by using the hand sanitizers available throughout the hospital.
Restricted areas: Follow the designated visiting hours and respect any restricted areas within the hospital.
Limit visitors: To ensure the comfort of our patients, we recommend limiting the number of visitors to two at a time per patient.
No smoking: Guardian Hospital Meru is a smoke-free facility. Smoking is prohibited within the premises.

How is the Appointment and Admission Process?

At Guardian Hospital Meru, we aim to provide a streamlined and efficient appointment and admission process. To schedule an appointment, please contact our appointment desk or use our online appointment booking system. For inpatient admissions, our admissions team will guide you through the necessary documentation and paperwork. We are committed to ensuring your journey from admission to discharge is as smooth as possible.

What are my Rights and Responsibilities?

We believe in upholding the rights and dignity of our patients. As a patient at Guardian Hospital Meru, you have the right to:

Receive respectful, compassionate, and culturally sensitive care.
Be informed about your diagnosis, treatment options, and expected outcomes.
Privacy and confidentiality regarding your medical information.
Provide or withhold consent for any medical procedures.
Voice any concerns or complaints about your care.

Alongside these rights, we also request our patients to take on certain responsibilities, such as:

providing accurate and complete medical information.
Following the prescribed treatment plan.
Treating our staff and fellow patients with respect and consideration.

Does the Hospital accept NHIF Card?

Guardian Hospital Meru accepts a wide range of insurance providers to ensure our patients have access to quality healthcare. We understand that insurance and billing processes can be complex, and our dedicated administrative team is available to assist you. If you have any questions regarding your insurance coverage, billing, or payment options, please reach out to our billing department. We are committed to transparency and will provide you with the necessary guidance and support.